Amerikaweg 212D Willemstad, Curacao

FAQ

Index

FAQ

Requirements

Can I use my international driver's license?
Yes, local as well international valid drivers licenses is acceptable.

Do I need insurance?
Liability Insurance ( third party ) is included in the rental price, you can purchase an extra coverage (CDW & Theft insurance) for only USD 10 per day.

What are your age requirements?
You have to be at least 23 years and older. 

Service

Do you pick up and drop off customers?
Yes, we have a service to pick up and drop off customers for rentals.

Do you deliver and pick up the vehicle?
No, we don’t deliver cars on location, but we do have a Free pick-up service where we pick you up at your location and bring you to our office to arrange the paperwork. 

Do you pick up at the airports or hotels?
Yes, we pick up from the airport or hotels and deliver to the airport or hotels.

 

Method of payment

What forms of payment do you accept?
You can pay cash, credit card or debit card.

Can I use another persons credit card for renting a vehicle?
Yes, but the card holder must present themselves with proper i.d. to sign the rental contract.

What currency do you accept?
We accept, USD dollar , Guilders, Euro 

Deposit

Do I need a deposit?
Yes, a deposit is required for security purposes. The amount of the requested deposit will be returned to you.

How much is the deposit?
The deposits is based on the type of vehicle, usually from $300.00 to $500.00.

Type of vehicles

What type of cars do you have?
We have economy, compact, mid size, full size, vans, SUVs

Do you have automatic or stick shift cars?
We have only automatic cars.

Do you have air conditioned cars?
Yes, all our cars have air conditioning.

Do you rent cars by the hour?
No, we rent only for a minimum of 24 hours. 

Accessories

Do you offer accessories with your rentals?
We do have accessories that can be rented with the vehicles. The accessories are a baby seat (free), T- Buddy ( usd 5 per day) and GPS systems (usd 5 per day) if available. 

Additional charges

Is there an additional charge for more than one driver?
No, additional driver is free 

Is there an additional charge for fuel?
Fuel must be brought back the same way it was given to you.

Is there an additional charge for underage?
No, the minimum rental age is 23 and up 

Monthly Special

If I rent a vehicle for a month can I get a good price?
Yes, vehicles can be rented by the month and receive a special offer.

Discounts

Do you offer coupons?
Yes we do, you can print it out from the web site when available.

Arriving/Returning vehicles

If I have a flight leaving during your closing hours, is there anywhere I can leave your vehicle?
You can leave the car at the airport (we will explain the details when you pick up the car at our office). This service is only for customers who fly with American Airlines. 

What if my flight arrives at night?
We do have pickup service at night for flight before 11 pm. Please provide us with your arrival time in advance.